Vendor guide

The guide to a profile families love

Families compare several vendors before they write. A complete, clear and up-to-date profile gets many more requests. Here is what really matters, step by step.

1

Your photos

They are the first thing people look at, even before your name.

  • Pick a bright, landscape cover photo that shows your work (not your logo).
  • Add at least 5 photos, ideally 15 to 20: wide shots and details.
  • Show real events: the dressed hall, the buffet, the dance floor, a bouquet… Avoid stock images.
  • Sharp photos, with no text or heavy watermark. Ask families for consent when they can be recognised.
  • Put your best photo first: the gallery keeps the order you choose.
2

Your description

In a few lines it should answer “is this the right vendor for us?”.

  • Start with what you do and for which events: wedding, Bar/Bat Mitzvah, Brit Milah, Henna…
  • Say what makes you different: style, speciality, experience, number of events a year.
  • State what is included (set-up, equipment, travel, team) and what is not.
  • Write at least 300 characters, in short paragraphs. Avoid capitals and keyword lists.
  • Write in your own language: the English and Hebrew translation is suggested automatically, proofread it if you can.
3

Categories and event types

This is what makes you appear in the right searches.

  • Choose your main category, then secondary categories only if you truly offer them.
  • Tick the event types you accept: a family planning a Brit Milah filters on it.
4

City and service area

Many families search by city or region.

  • Enter the city you are based in, then the areas you travel to.
  • If you also work in Israel or abroad, say so in the service area and in the description.
5

Your prices

A “from” price reassures families and brings better-qualified requests.

  • Give a realistic starting price and its unit: per guest, per event, per hour…
  • The price does not bind you: it positions your offer, the quote gives the details.
  • Families often filter by budget: a profile without a price ranks lower.
6

Contact details and social media

Families want to check who you are.

  • Add a phone number you answer and, if possible, WhatsApp.
  • Add your website, Instagram or Facebook: that is often where people look at your latest work.
7

FAQ and showcase

Answer once and for all the questions you always get.

  • Answer at least 3 questions from your category’s FAQ (kashrut, deposit, lead time, equipment…).
  • If you are a caterer or pastry chef, state your kashrut level and upload your certificate to get the “verified” badge.
  • With a paid plan: add a video, your special offers and your fair or open-day dates.
8

Answering requests

Your response time is shown on your profile and weighs on families’ choice.

  • Reply within 24 hours, even to say you are not available on that date.
  • Use reply templates to save time, then personalise the first line.
  • Update the status of each request (quote sent, booked, lost) so your statistics stay accurate.
  • Schedule a follow-up when a family goes quiet: it is often what wins the booking.
9

Reviews

Recent reviews are your best argument.

  • After each event, send a review invitation from your space: the client does not need an account.
  • Reply to reviews, especially critical ones, calmly and with a solution.
  • Reviews are checked: never write your own and never buy any.